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Lisa L
1 reviews | Active since Nov 2015
21 Dec 2022, 09:51
Service is pathetic ,they are debiting me for a cobtract i ni longer have ,to top it off you need to cancel insurance seperatley which is also still been billed
I had a mobile contract with telkom which came to an end in april 2022 and telkom has been debiting my account ever since. I went into store who cant help me you call the customer care and they cant either .i was debited they reversed the debit but charged me for the ttheir error and the reversal as well as for the contract i no longer have
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Lisa L's updateReviewer Update
22 Dec 2022, 11:06I still have not received a call or an email or any sort of communication from telkom mobile ,i called today and was told that if u do not cancel a month before the contract ends they still bill you ,however i dont get any service ...all i want is the contract cancelled as well as the insurance but the woman on the other end had an attitude when i questioned her and told me i could hang up if i wanted to ...the service is putrid ...im appalled .this is why i hate contracts .
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Lisa L's update22 Dec 2022, 11:06
Reviewer Update
I still have not received a call or an email or any sort of communication from telkom mobile ,i called today and was told that if u do not cancel a month before the contract ends they still bill you ,however i dont get any service ...all i want is the contract cancelled as well as the insurance but the woman on the other end had an attitude when i questioned her and told me i could hang up if i wanted to ...the service is putrid ...im appalled .this is why i hate contracts .