1 reviews | Active since Oct 2013
service is pathetic and ADSL still not working
I complained to Hello Peter regarding Telkom and the above problem on 4th February 2016. My ref no then was SM196936.<br> Oh well what else can you expect 2 months down the line nothing has changed and I'm still waiting for the Cable to be Replaced from my house to the gate.<br> I have been on the phone to Telkom every 2nd day since January. <br> I sent emails to complaints@telkom to people that I have spoken to there private email address's at Telkom.<br> I have spoken to the so called supervisor's at Telkom.<br> I have had about 6 people or more at my premises these are some of the names. France Patrick Deon Stanley Shepard. Shepard reported the Cable fault to Cynthia and that was on the 3rd March.<br> I phoned again 22nd March spoke to another supervisor they were going to send someone the next day he did not arrive. I phoned again on 31st March spoke to Kenneth supervisor he will send France before 12 on 1/4 but did not arrive. I phoned and asked for complaints email address which Kia gave me [Email Removed] and I have heard nothing. Which I'm not surprised.<br> LET'S SEE HOW LONG IT TAKES BEFORE MY CABLE IS FIXED OR HEAR FROM ANYONE AT TELKOM.<br> <br>
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you
Regards
Hilary
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received and we will provide feedback soon.
We do apologize for any inconvenience we have cause to you
Regards
Hilary
Telkom Social Media Team
