1 reviews | Active since Aug 2015
Service is pathetic
<p>on Wednesday when I was driving home, I saw my line disconnected and lying on the floor in the road. I phone them immediately to report this. On Thursday I phoned them again and I was told that they will be there as they work until 7. Just before 7, I phoned again and was told no technician was appointed yet. On Friday I phoned in the morning to find out what is happening with no response. I have phoned them 7 times since 15:00 on Friday with still no joy. I have phoned them again 4 times this morning with no joy. They keep on telling me that it's a bulk fault and no technician has been appointed. How can Telkom do that to customers? We paying for a service and not getting any service. This service is pathetic </p>
Good Day
i would just like to advise you that I am gonna take legal action now as to ahve paid service providers R2500 already for services I cannot use as Telkom have not sort out my line. I have also had my calls cut twice this morning.
No one even bothers to phone an upset client which is even more upsetting then anything else.
Good Day
i would just like to advise you that I am gonna take legal action now as to ahve paid service providers R2500 already for services I cannot use as Telkom have not sort out my line. I have also had my calls cut twice this morning.
No one even bothers to phone an upset client which is even more upsetting then anything else.