Service is non existent

Hi there<br> I logged a complaint with HelloPeter before and Telkom responded with reference SM215803 promising me that a technician will contact me....well - THAT DID NOT HAPPEN!!!<br> My ADSL line is down for over a month now and it seems to me that they just ignore my issue as a technician did not contact me for yonks now and no one ever came to my premises<br> IS THERE ANYONE, ANYONE THAT WOULD LISTEN TO ME AND ASSIST PLEASE, puhleaseeee <br> Fault: 29CTK280216<br> I am desperate and don't know where to go anymore. Their call center is of no help either. What is going on with Telkom?