SERVICE IS NON EXISTEND

I have requested to cancel my Telkom mobile contract which expired on 30 September 2015 via email with the correct cancellation letter since the 8th of September. I have sent the request through 9 times in total without any luck. When phoning the call centre all they do is say they will inform the cancellations department to attend to my request and get back to me - without getting any feedback. I also tried the direct number which NEVER answers - voice mailbox full. I have again tried to send cancellation request today via email - now the mailbox is also full!! I do not have the phone anymore and thus cannot be reached on that number. I did provide an alternative number to be reached on as well as my email adrress.<br> <br> They can phone me 10 times a month to promote a new contract but getting to cancel one is a whole different matter.<br> <br> Ankia Fourie