DL
David L
1 reviews | Active since Oct 2012
19 Feb 2018, 07:17
SERVICE IS DOWN
To whom it may concern
We have reported that our line is down 7 days ago. The line is still down. We are running a business from this address and hence this interruption is causing us serious stress. Our fault no is: 304CTK120218. The address is 8 Raymond Street Risiville 1929. A number of years ago, I had a private telkom line at this address and after 3 months of the line being down and Telkom unable to restore the service i cancelled the line. I cannot hep wondering if my business needs to start looking at alternatives as we have been given no update on this fault except to say that "we are in progress" Could someone please contact us directly and clarify for us how long our business can expect to be without internet. regards Dave (Research and Development Manager @ Supatrain)
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Telkom's replyOfficial
18 Mar 2018, 12:41Hi davidloubser
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please confirm the status of the line when possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,
Telkom's reply18 Mar 2018, 12:41
Official
Hi davidloubser
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please confirm the status of the line when possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Keagan
Telkom Social Media Team
Best regards,