Service has been up down / slow

Good Day , It would have been no use calling the call centre , just now they mess my line up again , All I need to know if there is a problem in Lenasia Extension 13 with Telkom ADSL lines For the last 2 nights or afternoons , that it 19th Feb and 20th Feb , I am not home now so I am not even sure if it is working right now If the ADSL is not slow , we are unable to connect was there a problem or is it just my adsl connection please can I have feedback