MT
MARILYN T
1 reviews | Active since Feb 2012
19 Apr 2016, 12:12
SERVICE GETS WORSE & WORSE
I put Telkom on Hello Peter 3 weeks ago. No one called me despite them saying someone would again. <br> Eventually I contacted their social media complaints who tried to help. Need less to say its gone from bad to worse. Someone eventually called me and my contract was approved. I was advised that they will debit my account before delivery of my tablet. That was on the 30 March. 2 WEEKS LATER - still no tablet. Follow up are in vain. <br> I told them to cancel my contract. Today I webchat with Colleen who advise there is no account. How can that be when you took my money. I DEMAND MY MONEY BACK. TELKOM GO OUT OF BUSINESS AS U DONT WANT OURS
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Replies (1)Telkom's replyOfficial
19 Apr 2016, 15:11Hello marilyntheron,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Telkom's reply19 Apr 2016, 15:11
Official
Hello marilyntheron,
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our Mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
