RP
Rupert P

1 reviews | Active since Jan 2013

10 Mar 2015, 20:04

Service from the ninth circle of HELL!

How DARE you, Telkom, Squander the tax payers' earnings on this wicked excuse for a telecommunications company? This is the exact problem with every monopolous parastatal butchery of justice. You force money out of the people and then keep some and throw the rest away. Your call-centre is UTTERLY ***********! EVERY SINGLE TIME I report my problem the call-centre proves itself THOROUGHLY incapable of communicating what I said to the technical department. EVERY TIME a tech is dispatched he has NO IDEA that I have asked (about 20 times) to be moved to another exchange and he says he can't do it until the company tells him to.<br> <br> I have been waiting for you to fix my line for nearly 10 weeks now! I don't care how you do it but you need to make a plan to get my house connected to the 965 Petite exchange as per my endlessly repeated requests because you are incapable of providing me with any appreciable connection on my current exchange. Don't you DARE say that it is impossible because your own technicians have already told me on numerous occasions that it would be easy, the lines are already in place. SO JUST DO IT DASH IT ALL! STOP BEING PATHETIC AND START RUNNING AN ACTUAL BUSINESS!!!!!

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Replies (1)
Telkom
Telkom's reply10 Mar 2015, 20:34
Official
Hello Rupert100,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM95355.

We apologise for any inconvenience caused.

Kind regards
Igsaan Damon
Telkom Social Media Team