**** service from Telkom!!!

I received my telkom account on the 11th June via email. The account shows that I owe telkom R1947. On the account I’m thanked for my payment at the end of May. Yet on my current invoice they have billed me for April,May and June. When I spoke to the consultant on 11 June she acknowledged that there was an error on my account. She logged a complaint an said it should be resolved in 24 hours. Yet on Friday 18 June, when I checked on the app nothing was resolved. I called an was told the manager would call me either Friday or Saturday. Today is Monday 21 June an still this has not been resolved. No manger has called me. When I call the call center my calls get cut!!!! I have had enough of this **** service!!!!!!!!