Service from Hell

Hi

I am a prepaid user on telkom mobile, i have enjoyed Telkom's Services for a long time until the past few weeks,

i loaded R300 airtime from my capitec Account at R100 split intervals however only R200 was loaded, i've been trying to get assistance from the 25th of April and have not been lucky enough to speak to a consultant from the 081 180 number

Telkom, please pick up your socks otherwise you will lose a lot of clients at the rate you are going, i've had a lot of my friends and acquaintances complain about your service and i didn't believe it until now.