1 reviews | Active since Nov 2016

02 Nov 2016, 18:17

Service Fees

<p>I can't believe that Telkom is charging me service fees for debiting my bank account. Firstly I don't have a contract that was ever mailed or emailed to me. I tried to resolve this issue on their customer service line and I got cut off and on top of it all the young lady on the line had a ****py attitude. The service fees was apparently for an unpaid debit order whereas Telkom got their payment before the debit order was processed. Being on a month to month contract in the past I had just as much issues with the fact that a promo was ran and I signed up and received half the promo pack. The line installation was extremely unpleasant as the installer just ended up nailing and gluing cables all over my walls. A fault on my line indicated that my router was faulty which I took it to the Telkom store where I got blocked by a sales consultant whom told me that he wont be able to help me without a receipt for the unit, seriously how much paperwork did I get for the line and installation NON. </p> <p>If asked would I recommend Telkom at this stage to friends and family HELL NO</p>

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