service failure

Item: Telkom
Rating: 1
Author: Claudene N

My experience has been daunting for this past month. I have taken a cell phone contract with telkom fpr a CatS31 my accpunt was debited on the 6th september but till now i have not recieved any call regarding the delivery of my phone.I have made numerous calls to the call center spoke to various people who i have names of but still no joy

Helpful (0)

Replies (2)

Telkom's replyOfficial

26 Sept 2018, 12:53

Hello claudene-stephanie-naidoo

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom's reply26 Sept 2018, 12:53

Official

Hello claudene-stephanie-naidoo

Best regards,

Claudene N's updateReviewer Update

26 Sept 2018, 13:19

I do require someone to contact me urgenly as i am in the process of taking legal action. AsI have all my call recordings aswell as emails to support this service failure

Claudene N's update26 Sept 2018, 13:19

Reviewer Update

I do require someone to contact me urgenly as i am in the process of taking legal action. AsI have all my call recordings aswell as emails to support this service failure