JP
Jamie P
1 reviews | Active since Aug 2018
01 Aug 2018, 14:18
Service Failure
I am IRATE, INFURIATED, DISAPPOINTED, LIVID with the LEVEL of SERVICE I have received from Telkom, I have been a loyal customer for the past 3 years and each time i think the service will get better, i just end up being disappointed again. My ADSL line has just gone dead TWICE in a space of 8 months and currently it is dead AGAIN FOR THE PAST WEEK. I have called every day for the past week because I do not get any feedback regarding progress of the fault. I am PAYING FOR A SERVICE I CANNOT USE!!!!!! PLEASE CAN THIS BE SORTED OUT AS A MATTER OF URGENCY??? This is honestly pathetic service
Helpful (0)
Replies (3)0
Replies (3)
Telkom's replyOfficial
02 Aug 2018, 10:06Hello kirzo_xo
We sorry for the inconvenience caused.
The query has been escalated, we awaiting feedback and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply02 Aug 2018, 10:06
Official
Hello kirzo_xo
We sorry for the inconvenience caused.
The query has been escalated, we awaiting feedback and will be in contact with further progress.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
02 Aug 2018, 10:54Hello kirzo_xo
The fault is assigned to a technician.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply02 Aug 2018, 10:54
Official
Hello kirzo_xo
The fault is assigned to a technician.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
02 Aug 2018, 10:54Hello kirzo_xo
The fault is assigned to a technician.
Regards
Noleen
Telkom Social Media Team
Best regards,
Telkom's reply02 Aug 2018, 10:54
Official
Hello kirzo_xo
The fault is assigned to a technician.
Regards
Noleen
Telkom Social Media Team
Best regards,