IS
Ivan S
1 reviews | Active since Feb 2015
23 Feb 2015, 14:53
Service down for 2 Months - Fault ticked closed
My ADSL service has been down since 22nd December 2014. Had 4 Technicians out to my house, all stating that the issue was cable related. No other feedback. No repairs. My fault ticket was closed last week saying the issue has been resolved, but I assure you, it has not been resolved. I logged I new fault today with hopes of getting some kind of support.<br> <br> Line number: ***<br> Previous Fault number: 102CTK311214<br> New Fault Number: 351CTK230215
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Telkom's replyOfficial
23 Feb 2015, 19:07Hello Dolvich82,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
Telkom's reply23 Feb 2015, 19:07
Official
Hello Dolvich82,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to the relevant department and feedback will follow.
Apologies for any inconvenience caused.
Have a gr8 day!
Kind regards
Igsaan Damon
Telkom Social Media Team