Service down for 2 Months

Item: Telkom
Rating: 2
Author: Ivan S

My ADSL service has been down since 22nd December 2014. Had 3 Technicians out to my house, all stating that the issue was cable related. No other feedback. No repairs. Been paying my account promptly every month regardless, but still no service. Fault number: 102CTK311214. Line number: ***

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Replies (1)

Telkom's replyOfficial

12 Feb 2015, 13:09

Hello Dolvich82,

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.
Your reference number is SM88141.

We apologize for any inconvenience caused.

Regards,
Busi Tshabangu
Telkom Social Media Team

Telkom's reply12 Feb 2015, 13:09

Official