1 reviews | Active since Oct 2014
Service Disconnection
Telkom mobile disconnected my services when i was sick, had to make calls for assistance and they claim that when they disconnect someone its because they missed the payment whereas i have never missed any payment with them. moreover they just say that they cant help even the following day because they are upgrading, they don't want the alternative number where they can call me to fix their mess instead they are telling me to call and check after an hour.
Telkom service is disgusting, i regret the day decided to have a contract with them; i should have continued with the well established mobile service providers that i've been using before
Good Day
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Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly provide your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,