WE
Wanda E

1 reviews | Active since Aug 2015

02 Feb 2016, 11:39

Service Delivery - WHAT A JOKE!

On the 26th of January 2016 we've reported problems with our Telkom line. The call center said that they would send a technician. We have phoned every day since, reported escalation, you name, with no prevail.<br> Our business cannot operate without a WORKING line, and it has been terrible trying to function without it.<br> <br> Could someone please see to it that this matter gets resolved!!

0
Replies (2)
Telkom
Telkom's reply02 Feb 2016, 12:29
Official
Hello WandavEck,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM195543

Regards
Luleka
Telkom Social Media Team
Telkom
Telkom's reply02 Feb 2016, 12:29
Official
Hello WandavEck,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.

Your reference number is: SM195543

Regards
Luleka
Telkom Social Media Team