1 reviews | Active since Mar 2009
Service delivery non existant
<p>Nothing new, as usual you log a fault for bad line quality and slow/intermittent Internet speed. They quick to respond it is fixed, when you respond and advise it is still faulty the never get back to you. Now I am sitting with no telephone line and no Internet, my contract will be up soon and I will be cancelling. I advise anyone thinking of joining telkom to look elsewhere </p>
Telkom sux, i was offered a new package at the end of last year. Guaranteeing I would have a 10meg line, round robbing ie 10 megs down and 10 megs up. This never happened, best I ever got was 4 megs down and .47 up. I am looking at other companies and have contacted my lawyers. This is breach of contract and want this contract terminated. The managers never phone back and no one can give you a correct answer.
Telkom sux, i was offered a new package at the end of last year. Guaranteeing I would have a 10meg line, round robbing ie 10 megs down and 10 megs up. This never happened, best I ever got was 4 megs down and .47 up. I am looking at other companies and have contacted my lawyers. This is breach of contract and want this contract terminated. The managers never phone back and no one can give you a correct answer.
The speed is still appalling, you service still sux, Telkom is still the most useless provider, i still want to cancel. I have made several call to the call centre , spoke to a few , requested a call from a manager , surprise surprise two weeks and still no call from a manager. The call centre managers won't return my call, I wonder why, is it maybe they know that the service is ****, maybe they know that this is going to take forever to sort out if it is even possible to sort out. I want nothing to do with telkom, use are now in breach of contract. I want confirmation of the contract terminated or I am going to go legal wise with use.
The speed is still appalling, you service still sux, Telkom is still the most useless provider, i still want to cancel. I have made several call to the call centre , spoke to a few , requested a call from a manager , surprise surprise two weeks and still no call from a manager. The call centre managers won't return my call, I wonder why, is it maybe they know that the service is ****, maybe they know that this is going to take forever to sort out if it is even possible to sort out. I want nothing to do with telkom, use are now in breach of contract. I want confirmation of the contract terminated or I am going to go legal wise with use.