*********** service delivery from Telkom

I have an account with Telkom which I pay for services monthly. My services were interrupted due to late payment, I then called Telkom, paid for restoration of service and was given an incorrect reference number by their customer care, I was further told that my services will be restored in 48hrs, the 48hrs came and went, I called again and spoke to another consultant who apologized and said his colleague gave the wrong reference number and my service will be restored in another 48hrs, after waiting for 4 days no service returned I called the call center again and mind you, u have to use your own airtime and wait online for up to 45mins for no competent service, the next consultant says they will escalate service and the service will be restored within 5 to 24hrs, I even went into a telkom branch and was told that I must use the call center.....it's now been 8 days with no service, except lies and bull****ting. I am so frustrated because as a customer u only want adequate service that u pay for, at telkom u don't only use your airtime continuously but you have consultant's and managers that don't give you the service you pay for and the attitude is "I don't care" instead they pass you over from one consultant to another, each giving u a same story with no positive outcome. It saddens me to say that the service delivery from telkom is appauling, I would be very wary in opening a contract. My experience has taught me to not deal with this service again.