Service delivery almost on par with the government

<p>I have been struggling to track my order. order number ********** 36A. I can't find my order anywhere on the telkom website as well as the online portal. It forces me to contact Telkom directly where I am met Customer Service who occasionally is not that bad, but most of the time ridiculously helpless or just plain rude in a formal way. I am trying to get my internet up and running and have been struggling for almost two months. First it was with my telkom line which was a whole mess up on Telkom's side. Now I got my line now I am trying to get ADSL enabled even though I specifically asked for it to be installed in the same order as the Telkom line. Even though it never happened I accepted it and ordered adsl to be enabled on my afterwards. Now I am trying to find progress all I get from Telkom's customer service is different stories and I'm left with nothing. I've heard online of people who had this same problem with Telkom and ended up waiting months before there line was enabled. </p>