Service Delivery

Hi,<br> <br> For an entire month on your new Telkom uncapped Home LTE I've been trying to get answers out of telkom to fix the problem how is is possible that every single night from 6PM the lte is usless, how can you expect customers to believe that a Ping of over 100ms and download speeds of 4mb a second on speed test is acceptable when i have good signal and your counter part vodacom has got 2 bars signal getting 35mb + and a ping of 19<br> <br> you are in breach of contact cause i cannot stream as you claim i cannot play my online games as you say now, enough is enough i want a person/manager to contact me with real answers and sending a techinican to my house you are wasting your time, the lte works fine till night time so its clearly telkom as usual. so either i get real answers once and for all and my LTE gets fixed or you will cancel this contract as you are in breach cause i cannot do anything that you claim i can do on your own website, <br> <br> I QUOTE \Full connection speeds will be maintained during peak periods for general browsing, online gaming and video streaming and the customer experience will not be affected.\" your own website yet i cannot do any of those things"