AC
Arthur C

1 reviews | Active since Apr 2018

27 Apr 2018, 10:12

service delivery

so all week telkom 10212 cant help because they offline, now today they closed. ordered a contract and they have already debited my account with the monthly amount. they said 2-3 days delivery an its now 9 days excluding the weekend. they gave me a tracking number which the couriers say does not exsist. and all the telkom app says is checking warehouse for stock.. hmmm 9 days checking for stock?!?!?! would do i speak to , i am gatvol from getting told to phone here and phone there an still no help at all...

0
Replies (1)
Telkom
Telkom's reply10 May 2018, 10:13
Official

Hi Arthur

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our mobile team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction REF:

Regards

Bradley

Telkom Social Media Team

Best regards,