1 reviews | Active since Oct 2017
Service delivery.
I app**** for a WIFI contract in February 19th, only to receive the package on the 09th March. Service delivery should be a priority. after receiving the package, i still have to wait 24 hours for my sim to be activated.
If they cant deliver, why not give customers and option to go collect from a nearest store!
Good day Mash,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number for this query is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day Mash,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Mobile team.
Your reference number for this query is AI***.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Good day
Thank you for taking our call.
Kindly be advised that we have requested the Billing team to remove the CLI on the line and aswell as contact you regarding how you were billed.
Case:***4
Have a great day further.
Regards
Launa
Telkom Social Media Team
Best regards,
Good day
Thank you for taking our call.
Kindly be advised that we have requested the Billing team to remove the CLI on the line and aswell as contact you regarding how you were billed.
Case:***4
Have a great day further.
Regards
Launa
Telkom Social Media Team
Best regards,