Service Delivery

We have Merge our Rustenburg Office with our Head Office late last year.. On 23 October 2014 we requested Telkom through emails and fax to cancel the Rustenburg office landlines and put a AVS message on the telephone number. <br> Up to now we still receive invoices to pay for the Rustenburg lines.<br> I went to a Telkom DS at Festival Mall and a lady called, Lungile helped me with this query. She was very helpful and emailed me as promised the feedback after some investigation into this problem. All the numbers have been cancelled. Only 1 number still remains active and she don't know why as she didn't get any response on her side<br> She have send requests to the department dealing with the cancellations and they didn't provide her with an answer<br> Our company would like this matter to be resolved by Telkom asap and credit to be refunded to our main account.<br>