ES
Eugene S
1 reviews | Active since Jan 2012
28 Aug 2015, 15:07
service cut short
I've app**** to get my SIM canceled and was told that I needed to give a 30 day notice. This was a few weeks ago so I accepted that the SIM will be canceled the end of September.<br> <br> I've received a phone call today on @ 10h32 the 28th August for 8m10s. He said that the SIM will be cancelled but did not say when. After the call my SIM stopped working. This was a surprise as there are still 3 days left for the month. I've payed for a months service. Will I be billed pro-rata for the month and DATA used as I still had more that 3 Gb left on the SIM?<br> <br> I've signed the paperwork on the 31st of March 2015.<br> <br> This really make is look like the service providers try to ***** us here they can.
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Replies (1)Telkom's replyOfficial
28 Aug 2015, 16:48Hello pitpaplo,
Thank you for making contact with us., we tried contacting you with no luck.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us., we tried contacting you with no luck.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Telkom's reply28 Aug 2015, 16:48
Official
Hello pitpaplo,
Thank you for making contact with us., we tried contacting you with no luck.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
Thank you for making contact with us., we tried contacting you with no luck.
Please be advised that your query is being attended to and feedback will follow.
Your ***
We apologise for any inconvenience caused.
Regards,
Launa
Telkom Social Media Team
