1 reviews | Active since Aug 2016
Service cut-off, again...
<p>Account number: ********** 28</p> <p>Cell phone number: ********** 532</p> <p>For the 2nd time in about 4 months my cellular service has been disconnected by Telkom. I havn't even attemted phoning the call centres this time as last time this happened, I phoned the call centre twice and went into a telkom store; no-one was able, or willing, to help me untill I posted a review on Hello Peter. So, I am not going to waste my time by phoning the call centre and being put on hold for 40 minutes only to be told that a manager would phone me back shortly, which ofcourse didn't happen. My accounts are up to date (I paid an amount of R720 on the 25/10) and there is no reason my account should be cut-off.</p> <p>Please tend to this matter urgently.</p> <p>PS. I had recently started the process to apply for another contract at Telkom. I am reconsidering this.</p>
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As per our telephonic conversation, please be advised that your query has been sent to our Collections Team.
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Regards,
Busi
Telkom Social Media Team
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Best regards,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Collections Team.
Your reference number is ***1.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Collections Team.
Your reference number is ***1.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for your post.
As per our telephonic conversation, please be advised that your query has been sent to our Collections Team.
Your reference number is ***1.
We apologise for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
