1 reviews | Active since Jul 2016

08 Jul 2017, 21:57

Service Cancelled in May - Still being billed

<p>I personally went in to a Telkom store in the last week of May and cancelled my landline as I was moving. We initially tried for a transfer, but the area where I moved to has no infrastructure in place, even for a landline. I subsequently cancelled the order. I personally filled in the cancellation form for my landline and I received a bill for June as well as July - this is not on. </p> <p> </p> <p>I was also billed for June, which I understand might be correct based on the billing cycle dates, but being sent an invoice for July is wrong. Please sort this out immediately. </p> <p> </p> <p>A note of warning - if you dare debit my account for the landline again in July, I will be taking the matter to court. </p>

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Replies (1)
's update18 Jul 2017, 12:20
Reviewer Update

Can I please have an update ?