Service Cancelled in August; Still being billed

Dear HelloPeter<br> <br> In June 2015 we asked for our line to be transferred from Noordhoek to Simons Town. By September and after HOURS of phoning and trying to get a line, we gave up on Telkom fixed line and proceeded with an LTE service. Since then, every month I receive a bill from Telkom. I have phoned repeatedly; canceled my account; filed a dispute. They seem to be charging me for a subscription service. I have no account, and no line. What possible subscription could I be using?<br> <br> Now, I cannot get through to Telkom because - a) their online chat doesn't work, b) the only number they have only works from landline. c) there is no Telkom office in the deep south that can help. As I have said, I have already raised this issue repeatedly with Telkom during 2015. <br> <br> I do not understand why I am still being charged.