JR
Johan R
1 reviews | Active since Jul 2011
15 Oct 2015, 15:53
Service cancelled in August but still being billed
After my previous Hellopeter complaint I was told to just pay my bill and the credits will show on my next account. I am still being billed for a cancelled service.<br> <br> I received an email from Celiwe (Ops Specialist: Social Media
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Replies (1)
Telkom's replyOfficial
15 Oct 2015, 16:14Hello jjr111,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM128725.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM128725.
Regards,
Joshua
Telkom Social Media Team
Telkom's reply15 Oct 2015, 16:14
Official
Hello jjr111,
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM128725.
Regards,
Joshua
Telkom Social Media Team
Thank you for allowing us the opportunity to assist further on your query. Kindly note that this matter is currently being investigated and feedback will follow.
We sincerely apologise for the inconvenience.
Your social media reference number is SM128725.
Regards,
Joshua
Telkom Social Media Team