Service Cancelled 9 March and Still being debited

<p>Good day,</p> <p>&nbsp;</p> <p>I cancelled a my telkom line and ADSL on the 9 March 2016 via email as suggested by the call centre and gave the instruction to cancel with immediate affect. &nbsp;I&nbsp;subsequently called in on 18 March at 11:21 to make sure the line was cancelled only to find out it hadn't been. &nbsp;I then cancelled the line again with immediate affect. &nbsp;I was billed again in March and then in April where i phoned again to find out the progress. &nbsp;This was done on 12 April 2016 at 8:47 - i was told it was in progress but i still haven't received any sms's confirming - i then cancelled the debit order to avoid any further funds being deducted. &nbsp;I have not in May once again been debited. &nbsp;This line should have been cancelled on the 09 March. &nbsp;There is no progress and telkom is simply billing me on an monthly base.</p> <p>&nbsp;</p> <p>See ***</p> <p>&nbsp;</p> <p>I would like the bill refunded with immediate affect as the account was cancelle don the 9 March and the deposit repayed.</p> <p>&nbsp;</p> <p>Please can a telkom representitive contact me urgently.</p> <p>&nbsp;</p> <p>Thanks,</p> <p>Will</p>