Service cancelled

After numerous attempts to have my service cancelled, I am still receiving bills to be paid by Telkom. I emailed a service cancellation form on the 4th October 2015 and again on the 5th January 2016. On the 20th January 2016 out of desperation called the service cancellation department and again emailed my request to this department on the same day. Telkom has up to date done nothing about my request and I have to pay for a service I have not used for months now. This is the worse service delivery I have experienced.<br> <br> Andre Wagner