Service Cancellation Problems

<p>I need to cancel my two landline services as I am moving house. I filled in the requisite form and faxed and emailed to TELKOM with copy of ID with the required 30 days notice. I specified the date I wanted the services cancelled (20th March 2017) as the new owners were moving in. I did not receive any aknowledgement from TELKOM that they had received the intruction. Th services have not been cancelled and the new owners will therefore have the benefit of the TELKOM service (two lines and ADSL) for my account. I spent 45 minutes hanging on to the TELKOM 10210 call centre yesterday 20th March 2017 and just got the usual "heavy call volume" excuse for not answering. TELKOM service is really very poor. I need to cancel my lines urgently.</p>