Service Cancellation Nightmare

<p>Good Day,</p> <p> </p> <p>I've completed my service cancellation forms together with a copy of my ID and emailed it through to the service cancellation channels. Furthermore i visited a telkom store and was assured that my cancellation will be expedited. Over a month has passed and not a single update. 2 follow up emails and still not a single update. Please assist me to cancel my service!</p>