HG
Henk G
1 reviews | Active since Jan 2016
20 Jan 2016, 09:47
Service cancellation never gets back to you
Hi,<br> <br> I've re-sent my service cancellation 4 times since the 6th of Jan 2016 and no one has come back to me wrt to cancelling my telkom services. The rep**** email from service cancellation states someone will call me in 72 business hour but nobody has tried to contact me in 2 weeks. I will hence stop payment after the 30 day notice has been given.
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Telkom's replyOfficial
20 Jan 2016, 09:57Hello thegoose3,
Apologies for the delay and inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Your reference remains SM186974
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Your reference remains SM186974
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Telkom's reply20 Jan 2016, 09:57
Official
Hello thegoose3,
Apologies for the delay and inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Your reference remains SM186974
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.
Apologies for the delay and inconvenience caused. Our consultants will urgently follow up on this matter and advise.
Your reference remains SM186974
Thank you for your patience thus far.
Regards,
Moenieb.
Telkom Social Media Team.