1 reviews | Active since Oct 2016
Service Cancellation
<p>I have asked telkom countless times to have my line cancelled, i gave one month notice, i phoned 10210 and they told me i need fill out a form and email to ********** so i did that, i went to the secunda store to check, and the lady told me nothing had been done so she uploaded the form onto the system, since them i have been emailing and been to the store about 4 times, i have left the country and it has been 4 months now and i am still getting emails to pay every month, every time i speak to the secunda branch they tell me they will escalate and i dont hear anything back until the next bill arrives. i am not paying, just cancel the line.</p>
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Cancellation Team, feedback will be provided.
Your reference number is AI***.
We apologize for any inconvenience caused.
Regards,
Busi
Telkom Social Media Team
***
Best regards,
