1 reviews | Active since Sept 2018
Service cancellation
Help!!
Fixed line cancellation request submitted date 30 May 2018. Billing still occurring past the cancellation timeline.
Ref: ********** 6
Debit order will be disputed should billing continue
Hi JJ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment Team. But we require some additional info. Please send us a private message with your ID number, account number and/or the telephone number in question, thanx.
Your reference number is AI***. Please use your ref in all correspondence with us.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Hi JJ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to our Fulfillment Team. But we require some additional info. Please send us a private message with your ID number, account number and/or the telephone number in question, thanx.
Your reference number is AI***. Please use your ref in all correspondence with us.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,