Service Cancellation

How long does it take Telkom to cancel a service ? - The reference number provided has no meaning to Telkom customer services. It's been 4 months and the bills just keep piling up. It now turns out that only part of the service was cancelled. 4 months later and the soft cap is not cancelled...

Official private business reply Hi Gaily Thompson Thank you for making contact with us This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback. We really do apologize for any inconvenience caused to you. Your reference number is: AI ********** Regards Launa Telkom Social Media Team