TB
Tiaan B
1 reviews | Active since Dec 2014
02 Jul 2015, 12:32
Service cancelation
I canceled my fixed line residential but telkom just keeps on deducting my account every month. What's worse is that the service has been canceled because its not working on my side but i keep on paying.<br> <br> My cancellation reference ***A
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Replies (1)
Telkom's replyOfficial
02 Jul 2015, 16:24Hello mcbosch,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM122588.
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM122588.
Regards,
William Letwaba
Social Media Team
Best regards,
Telkom's reply02 Jul 2015, 16:24
Official
Hello mcbosch,
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM122588.
Regards,
William Letwaba
Social Media Team
We certainly understand and acknowledge why you wanted to bring this matter to our attention.
Be assured that your query has been escalated to our Cancellation Department and feedback will follow.
Apologies for any inconvenience caused.
Your social media reference number is SM122588.
Regards,
William Letwaba
Social Media Team
Best regards,