Service call issue

<p>Hi</p> <p>I have been batteling with one of our lines that has been down since November 2016. The number is part of a hunt group and has been logged 5 times with no technition coming on site. The call just gets closed.</p> <p>This is not acceptable. The staff in the call center also refuse to put you through to someone in management.</p> <p>Just pathetic. The next project I have to do Telkom would be the last provider on my list.....</p> <p> </p>