Service

I have never been so unhappy with the service of telkom.. I have been a loyal customer for the last 7 years. I app**** for a vdsl contract on the 25th of June.. My lines have been active since the 30th and I can't use it because they never gave me a router finally after lots of fights with the call center I finally received my router yesterday 15th of July.. When checking the router I noticed that it is the incorrect router.. I have already received a invoice for this new contract but I can't use it.. Now I have to wait another 7 days for a new router.. This is really pathetic telkom..