**** SERVICE

I bought a wifi from pep stores with Telkom starter pack . I have never had a problem with the service till now .. My wifi starts to give me problems of not connecting to the device ,,on the 07th July 20 i contacted Telkom technician's of which none of them assisted me . on the 08th i did try again but with no luck

I went to Brooklyn and i bought data as the device reflect out of data . They sold me wrong data that only use at night after 00:00 .. As i didnt know i took off .. I called the technicians again and they said that i have wrong data in the phone thats why my wifi doesn't connect . The following day i went back to brooklyn to explain .They said NO the data is correct .. Even the manager said so .. Manager said wait there is the lady who will assist . I waited on the chair till black lady came telling me that the software in the wifi needs updates ...

I left the store been confused , i then called Huawei whom they said the software is ohk .. Then now i was more confused than ever . Huawei consultants advised me to go to VODACOM . When i get to vodacom i was got warm welcom and they checked the wifi and said this need TELKOM technicians .. I then took my wifi to the Indian guy to assisted me within 5 minutes saying that the settings was wrong ...He resolved the matter and my wifi is back online . on the 10th July i called the brooklyn store to logde a complain but Tyane said the manager isnt in but the area manager is in and he will call me once they are done with the meeting .

Till now i am stil waiting to be called ,,

All what i experienced is that TELKOM doesn't have technicians but idiots . TELKOM consultants have been trained to lie to the customers and also full of cheeky with fat assesses to warm p the chairs of TELKOM .

I really wish that a day can come where the TELKOM company can close down ..I don't wish to say this but the treatment i received push me into this kind of behavior , Buying TELKOM products is a suicide ...