*** service and *** way of speaking

Utter nonsense how they treat old customers for over 30 years ... I have reached out to telkom over a dozen a times and it falls on deaf ears everytime ... iv been experiencing signal strength and quality issues the past three months and have escalated the matter to telkom and not once did they even touch my router leave alone fix the dam problem ... this has caused me and my family serious inconvenience and would really appreciate if thye could get back to me ... thanks