NB
Neville B

1 reviews | Active since May 2012

28 Mar 2015, 16:05

Service and help from the best assistant in Telkom

On Friday 27 March 2015, Tumelo was approached to help me enable a secondary SIM card for my usb modem.<br> I was asked for my proof of residence, and I had brought same along, to discover it was now outdated.<br> I was troubled as I was committed to completing a task. Without this new SIM card my task would have been extremely ardeous.<br> I explained my predicament and rightfully I could not be helped.<br> I left the shop, when Tumelo followed me in the Mall, stopped me and gave me different suggestions to comply with an active proof of residence.<br> I re-entered the store and Tumelo assisted me, issued my new Sim and answered all my questions.<br> <br> I asked why did he go to so much trouble for me?<br> The answer I received was... \This is what I do

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Replies (1)
Telkom
Telkom's reply28 Mar 2015, 17:54
Official
Hello NevilleB,

Thank you for taking the time to feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.

Kind regards
Igsaan Damon
Telkom Social Media Team