Service almost as slow as connection...

I'm a Telkom HSDPA user that reported around the 3rd February 2016 that I'm experiencing poor network speeds ; it's so slow that my ping goes above 300ms and my downloads below 50kbps.<br> <br> I never struggled with this as I'm used to speeds in excess of 6Mbps.<br> <br> After numerous calls to get feedback, I got a response the 7th March 2016 to be told they can see I'm experiencing poor signal strength and advised me to switch to MTN roaming. Now really, it's clear on my account that I can only use Telkom's network and is shown as should have coverage on their website.<br> <br> After explaining that and in almost 3 years of almost no issues, they escalated it to the department responsible for cell towers.<br> <br> Another week, another phone call, still no clarity and no closer to resolve this.<br> <br> I lost 50GB worth of cap due to the slow speeds and it seems I'm heading the same direction for March.<br> <br> If you resolved the issue as diligently as billing me, it would've been resolved.