Service activation needed.

It is now 24 days into December and my fiber line is still not active. I requested this service in November already.

I have spoken to your call center operators countless times, they even escalated the service refence to the wrong departments. Now I have to wait another 72 business hours.

I went into one of your stores in the neighborhood for help, they said they cannot assist me because the service was requested online.

I work from home and cannot afford to buy data bundles just to do my job. I explained the situation in your store to one of the store attendants, and asked if they can assist with a ****le until the fiber line is active. She responded with a firm no.

Please help!