1 reviews | Active since Jul 2016

03 Oct 2016, 12:44

Service ABSOLUTELY no existing!!!

<p>I have tried phoning Telkom 4 times this morning, no 1 answers the phone i just hold on for 20-30 mins. I tried to chat online but this ALSO doesnt work it just says connecting but doesnt connect. I would like to find out if i have Fibre in my complex/area that i moved to this weekend and if it would be possible to upgrade??</p>

0
Replies (2)
Telkom
Telkom's reply04 Oct 2016, 07:59
Official

Thank you for making contact with us.

Please be advised that your can check Fibre here https://secure.telkom.co.za/today/ucm/ for your area. Kindly email to *** the number in question so we can check if you can upgrade.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

***

's update04 Oct 2016, 15:22
Reviewer Update

This is really RIDICULOUS!!!! i tried phoning Telkom again today and i dont think anyone works at the call centre. I put my phone on speaker and just left it for an hour and NOBODY answered. I sent an email to the abovementioned email adres and NO response!! i really think that there is no one working at Telkom.