CM
Cindy M

1 reviews | Active since Jul 2016

19 Jun 2017, 11:23

Service

<p>An agent contacted me three months ago. I agreed to a new contract. The admin fee was debited from my account once that was done I was told I would receive the device 5 to 10 working days. This was three months ago. Now when I phone Telkom they are not aware of the contract and they transfer me to agents without any joy. </p> <p> </p> <p>Why it is that after sale service is so poor.</p>

0
Replies (1)
Telkom
Telkom's reply19 Jun 2017, 15:20
Official

Good day Cindy,

We have logged and sent your query to our Sales Team for further assistance, feedback will follow.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team