AS
Azaan S

1 reviews | Active since Aug 2016

24 Oct 2016, 10:25

Service

<p>On the 18/10 my service was so callled "interrupted" due to non payment. Firstly, if you ****ers did your job properly, you should have seen payment was made on the 01/10 already. After numerous phone calls & proof of payment sent to the useless call center and the *********** staff I decided to visit a branch (the branch staff is just as useless). I spoke to the manager on duty & she says there is an amount outstanding but she does not know what the amount is & will get back to me (I am still waiting for her to do so). On Saturday (22/10), for the third time at the same branch I told the consultant I want this sorted out now. I have no idea what he was doing or who he was calling only to tell me there is an outstanding amount of R10.00 that needs to be paid. 10 ****ing rands & you go cut my service to 3 devices that I have with Telkom & to make matters worst, not your call center or the manager of the branch could tell me this from Tuesday (18-10)? My service as been restored but you guys are a bunch of ****ers.</p>

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