**** Service

<p>Firstly we order and pay a deposit for a line and router - wait 2 months after on phoning almost every day to only find out that the clever technician noted that we had moved??? So another 21 days of waiting and phoning and waiting... eventually line in and were up and running for not even a full month the line went off on the 14th June (on hold with them as I’m typing) only feedback I get is that a technician was assigned and now no one can get a hold of him as he is not answer his phone? I cannot wrap my head around this I truly don’t understand how things work over there and honesty this is causing so much frustration WHY should I pay for a service that is not being delivered WHY can not one person in that whole place just sort out one single problem I do understand that it has a wide customer base and I am not the only one with issues but seriously!! I refuse to believe that there are only a few technicians if over a weekend you have tons of gazebos for advertising and for people to sign up? If someone can find time in their busy schedules to please assist for a service I AM PAYING for I would really appreciate it! </p>